Shipping
Tracking
Once your order has been placed you will receive a shipping confirmation email with your Track & Trace code as soon as your parcel leaves our warehouse. This allows you to follow your order every step of the way until it arrives at your door.
Shipping time
Orders are typically delivered within 3 working days. Read more about our shipping policy.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 8am until 5pm est.
Returns
How to return your item
If you're not completely happy with your order, you can return it within 30 days of receiving it using the return form—no prior notification needed.
A return fee of €3.99 per order applies and will be deducted from your refund. Read more about our return policy.